The essayist George Santayana is often credited with the phrase, “Those who cannot remember the past are condemned to repeat it.” Documentation is the way we remember the past. With a large percentage of our skilled workforce retiring in the next decade or so, if plants don’t find a way to capture their vast reserves of institutional knowledge, it will be lost. Documentation is a big part of the solution.
There are several types of documentation required for precision maintenance. At the application level, we have technician field notes that cover the work that was done and the immediate improvements made. Tactical documentation tracks and communicates our progress at the tactical level. Finally we have strategic documentation that captures strategic performance and communicates progress toward strategic goals. Read on